Business Analist

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Business Analist

Full-time · Utrecht, The Netherlands

You are the main bridge between the clients business needs and our (creative and technical) team. You lead and facilitate at the same time, bring the right people together and build long-term relationships/collaborations with different clients and their way of working.

About the role

As business analyst, you are the main bridge between the clients business needs and our (creative and technical) team. You will operate across domains on multiple projects. You pull the cart and solve strategic and 'high-over' issues with in the back of your mind the knowledge of how to optimally run a digital project, combined with knowledge of business, UX and IT. You are an important part of projects, the duration of which often varies. Versatility comes from the variety of projects you work on at the same time.

You make a translation of a ux/customer journey to technology and run a project in close cooperation with our technical architects. Your focus is mainly on the business side which means you work closely together with the client's Product Owner and their stakeholders. On our side you work with our Solutions Director, Technical Strategist, VP of engineering and Creative Director. Other people you work with closely depend on the project: various architects, developers, project managers and the creatives (ux/design).

You lead and facilitate at the same time, bring the right people together and build long-term relationships/collaborations with different clients and their way of working.

About you

We are looking for someone who is eager to learn and discover the many ways this role connects and adds value to our teams. Someone that asks the right questions as his (or her) second nature. Questions not directly related to how should we build this, but why are we building this?

You have an all-encompassing understanding of the software development lifecycle and are a change expert with an analytical mind. While you also remain observant. You can accurately assess the type of customer you are dealing with (and their maturity), and provide appropriate solutions, or ask the right questions.

You have experience in the digital domein. Either in e-commerce and/or in platforms built for customers: focussing on customer experience.

Requirements

  • 2+ years' experience in the digital software industry. Either in e-commerce and/or in platforms for customers, focussed on customer experience.

  • Good understanding of the digital domain, available solutions, systems and the commerce domain
  • Ability to think analytically
  • Good at managing stakeholders
  • Good communication skills, at all levels. From C-level management on customer side, non-technical stakeholders, technical team members to internal management.
  • Having an eye for how systems are used on the customer side, not just the technical solution on our side.
  • Experience of working for a digital agency or a start-up, a dynamic and fast-moving environment.

Knowledge sharing

Laptop, headphones and more

Pension plan

Above average, including bonus

Flexible hours

25 vacation days

What we offer you

  • We offer an above-average remuneration, expense allowance and 25 days of holiday.
  • A favourable pension scheme
  • Bonus in case of a positive company result
  • Flexible hours, in consultation with your team
  • No concessions on equipment you need to do your job including laptop, headphones and more
  • We are a growing company and we constantly focus on your development and ambitions. With us, you can work on both personal and professional goals through a growth plan.
  • Interesting and challenging projects that match your ambition
  • Our whole team is AWS certified, so we'd like to offer you that opportunity too
  • Do you want to be part of an organisation that is active in the Open Source community? We have made machcomposer.io open source, among others.

Work should be fun, substantive and also with each other. We like to look at your ambitions together with you and help you you realize them.

"I instantly felt welcomed into the Lab family. They harbour an environment of autonomy and trust, advocating for employees to approach projects using their best judgement and take on extracurriculars, such as the Lab Academy lightning talks."

Eve, Head of QA

Your colleagues

Our team consist of 80+ colleagues. Curious about who your colleagues will be? Take a look at the profiles of Arjan, Elze, Jasper & Seb

Arjan Meulenbrugge

Digital Consultant

Elze van der Meer

People & Operations Specialist

Jasper Berghoef

Technical Strategist

Seb Potter

Technical Strategist

Let's talk

Are you the person we are looking for?
Apply for this position and we would love to talk to you.

Lab Digital does not work with third parties to fill this position.